– Spend Over £30 For Free Delivery (Delivery Within 5 Working Days)
– £7.99 DPD Fully Tracked Next WORKING Day Delivery (Order by 12:00pm midday)
– £3.99 Royal Mail Second Class Recorded Delivery (Delivery approximately 3 working days)
REMOTE UK POSTCODES
BT / JE / GY / HS / ZE
– £7.99 delivery charge for postcodes BT, JE, GY, HS, ZE - delivery by DPD 2-Day Service.
FRANCE / GERMANY / ITALY (Mainland)
£15.00 delivery charge - delivery usually within 7-10 days
REST OF EUROPE
£20.00 delivery charge - delivery usually within 10-14 days
REST OF THE WORLD
Please email or call us for actual delivery quote.
We can ship to virtually any address in the World. Please note that there may be restrictions on some products, and occasionally products cannot be shipped to certain international destinations.
When you place an order, we will estimate shipping and delivery times for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
We reserve the right to change the specified Courier / Delivery Company if it is deemed to be necessary to provide a better service to the customer.
If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt.
To be acceptable for return items should be unused, unopened and have any original seals intact.
All packaging and/or cellophane wrapping must be intact; otherwise the item will be considered unfit for re-sale and will not be accepted by our returns department.
To ensure we process your return and refund as quickly as possible, please follow the procedure below.
UK Returns Procedure:
Return Address : Celina Digby Returns Department, 2a West Street, St Helens, Merseyside, WA10 3DP.
- Please contact us with your order number and details about the product you would like to return.
- Re-package the parcel using original packaging if possible, and ensure it is sealed securely to avoid damage during transit. Please enclose your Name, Address and Order Number within the parcel.
- Please note: Celina Digby will only reimburse the cost of the products and not any postage or shipping fees.
- Refund will be made back to your original payment method.
Please allow up to 7 working days (excludes weekends and public holidays), for your return to be completed.